With the Whatsapp API connection that you will run integrated with your website, your customers, who click on the Whatsapp icon at their mobile login to your site, instantly establish Whatsapp communication with the phone number you specify. You can contact your customer instantly without the need for an extra live support system via Whatsapp.
At the same time, your customers, who click on the Whatsapp icon on the desktop version of your website, can communicate with you instantly after logging in to Web Whatsapp.
With this integration with the Whatsapp API, perhaps Live Support systems may be a thing of the past. What you need to do is to integrate the following code into your website.
https://api.whatsapp.com/send?phone=Yourtelephone&text=yourautomessage